Privacy Policy — 54bt

★What Data We Handle — Overview

54bt handles several categories of personal data in order to operate the platform, verify identities, process payments, and maintain a safe gaming environment. The six categories below summarise what we collect and why.

1Introduction

54bt ("the Platform", "we", "us", "our") is committed to protecting the privacy of every person who uses its online betting and casino services. This Privacy Policy explains in clear, plain English how 54bt collects, processes, stores, and shares personal data in connection with your use of the 54bt platform, whether you access it through a mobile browser in Dhaka, Chittagong, Sylhet, Khulna, or any other location in Bangladesh.

By registering an account with 54bt, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This Policy is incorporated by reference into the 54bt Terms and Conditions. If you do not agree with the terms of this Privacy Policy, you must not use the 54bt platform.

2Information We Collect

54bt collects personal data in three principal ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from third-party verification or payment service providers. The specific categories of data we collect include:

• Registration information: full legal name, date of birth, email address, phone number, and chosen username. This information is required to create and maintain a 54bt account.
• KYC verification documents: government-issued identity documents such as a National ID card, passport, or driving licence. These are used to verify your identity and age as required by our responsible gaming and anti-fraud policies.
• Financial transaction data: deposit amounts, withdrawal requests, payment method identifiers (such as your bKash or Nagad mobile number), transaction timestamps, and account balance history. This data is processed to facilitate payments and maintain accurate financial records.
• Technical and usage data: IP address, device type and model, operating system version, browser type and version, screen resolution, session start and end times, pages visited, features used, and in-app navigation patterns. This data is collected automatically when you use the platform.
• Communications data: records of your correspondence with 54bt support, including chat transcripts, email threads, and any documents or screenshots you submit in connection with a query or complaint.

54bt does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data. Biometric data is not collected or processed by the platform. Where the collection of any data category is optional, this will be clearly indicated at the point of collection.

3How We Use Your Information

54bt uses your personal data only for legitimate purposes that are necessary to operate the platform and provide you with a safe and functional gaming experience. The specific purposes for which your data is used include:

• Account creation and management: to register your account, authenticate your identity at login, manage your account settings, and process any changes to your registration details.
• Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain an accurate record of all financial transactions on your account.
• KYC compliance and fraud prevention: to verify your identity and age in accordance with our responsible gaming obligations, to detect and prevent fraudulent activity, and to comply with applicable anti-money laundering requirements.
• Platform improvement and analytics: to understand how users interact with the platform, identify technical issues, optimise page loading performance for Bangladesh mobile networks, and improve the overall product experience.
• Customer support: to respond to your queries, investigate complaints, and maintain a record of support interactions for quality assurance and dispute resolution purposes.
• Responsible gaming: to monitor betting and gaming activity for patterns that may indicate problematic gambling behaviour, and to apply deposit limits or self-exclusion measures where requested or required.

4Legal Basis for Processing

54bt processes personal data only where there is a valid legal basis for doing so. The legal bases on which 54bt relies are as follows:

• Contract performance: processing that is necessary to enter into or perform the contract between you and 54bt — including account creation, payment processing, and service delivery.
• Legal obligation: processing that is required for 54bt to comply with applicable law, including KYC requirements, anti-money laundering obligations, and the retention of financial records.
• Legitimate interests: processing that is necessary for 54bt's legitimate business interests, including fraud detection, platform security, and product analytics — provided those interests are not overridden by your own privacy rights.
• Consent: where 54bt relies on your consent as the legal basis for processing (for example, for optional marketing communications), you may withdraw that consent at any time by contacting 54bt support. Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.

5Sharing Your Information

54bt does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. 54bt may share your personal data with the following categories of third parties, strictly for the purposes described in this Privacy Policy:

• Payment processors: bKash, Nagad, Rocket, Upay, and other payment service providers receive the minimum necessary financial data to process your deposit and withdrawal transactions securely.
• Identity verification providers: third-party KYC service providers may receive your identity documents and personal details in order to perform age and identity verification checks on behalf of 54bt.
• Fraud prevention and security partners: third-party fraud detection services may receive technical data such as IP addresses and device fingerprints to identify and block suspicious activity.
• Law enforcement and regulatory authorities: 54bt may disclose personal data to law enforcement bodies, courts, or regulatory authorities where required to do so by applicable law, court order, or where 54bt believes in good faith that such disclosure is necessary to protect the rights, property, or safety of 54bt or its users.

Where 54bt shares data with third-party service providers, those providers are contractually required to process personal data only on 54bt's documented instructions and to maintain appropriate technical and organisational security measures. 54bt remains responsible for how your data is handled by these providers.

6Cookies and Tracking Technologies

54bt uses cookies and similar tracking technologies to operate the platform, remember your session, analyse usage patterns, and improve performance. Cookies are small data files stored on your device. The types of cookies used by 54bt include:

• Strictly necessary cookies: these cookies are required for the platform to function. They manage your login session, maintain your account state, and enable core features such as deposits and game loading. These cookies cannot be disabled.
• Analytics cookies: these cookies collect anonymised data about how users navigate the platform, which pages are visited most frequently, and where technical errors occur. This data is used to improve the platform experience and is not linked to your individual identity.
• Security cookies: these cookies help 54bt identify and block fraudulent access attempts, detect unusual login patterns, and protect your account from unauthorised access.

You may control cookie settings through your mobile browser's privacy settings. However, disabling strictly necessary cookies will prevent the platform from functioning correctly and you will be unable to log in or use core features. 54bt does not currently respond to Do Not Track signals.

7Data Retention

54bt retains your personal data only for as long as is necessary for the purposes for which it was collected, or for as long as is required by applicable law. The standard retention periods applied by 54bt are as follows: account registration data is retained for the duration of your account and for a period of five years following account closure; financial transaction records are retained for a minimum of seven years in accordance with financial record-keeping obligations; KYC identity documents are retained for a minimum of five years following the completion of verification or account closure, whichever is later; support communications are retained for two years from the date of the interaction.

When personal data is no longer required and the applicable retention period has expired, 54bt will securely delete or anonymise that data in accordance with its internal data deletion procedures. Where data cannot be immediately deleted due to technical constraints, 54bt will ensure it is isolated from further processing until deletion is possible.

8Data Security

54bt takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. Security measures in place include SSL encryption for all data transmitted between your device and the 54bt platform, encrypted storage of sensitive personal data including KYC documents and financial records, access controls that restrict data access to authorised personnel on a need-to-know basis, and regular security assessments of platform infrastructure.

Despite these measures, no internet transmission or electronic storage system is completely secure. 54bt cannot guarantee the absolute security of data transmitted to the platform over public networks. If you have reason to believe that your account or personal data has been compromised, you should contact 54bt support immediately.

9Your Privacy Rights

As a registered user of the 54bt platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact 54bt support. 54bt will respond to all valid privacy rights requests within a reasonable timeframe and in any event within 30 days of receipt:

• Right of access: you have the right to request a copy of the personal data that 54bt holds about you, together with information about how that data is being used.
• Right of rectification: you have the right to request that 54bt correct any inaccurate or incomplete personal data held about you.
• Right of erasure: in certain circumstances, you have the right to request that 54bt delete your personal data. This right is subject to 54bt's legal obligations to retain certain data (for example, financial transaction records required by applicable law).
• Right to object: you have the right to object to the processing of your personal data where 54bt relies on legitimate interests as the legal basis for that processing. Where you object, 54bt will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before your withdrawal.

54bt will not charge a fee for handling a privacy rights request unless the request is manifestly unfounded or excessive. In such cases, 54bt may charge a reasonable administrative fee or refuse to act on the request, and will inform you accordingly with reasons.

10Children's Privacy

The 54bt platform is strictly intended for adults aged 21 and above. 54bt does not knowingly collect personal data from individuals under the age of 21. If 54bt becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted promptly and the associated account will be closed. If you have reason to believe that a minor has registered an account on the 54bt platform, please contact 54bt support immediately so that appropriate action can be taken.

11Third-Party Links and Services

The 54bt platform may incorporate content or services provided by third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, and others. While 54bt takes care to work with reputable providers, 54bt is not responsible for the privacy practices of third-party content providers or their platforms. The game providers integrated into 54bt may collect certain technical data (such as your session identifier or device type) in order to deliver their game content. This data collection is governed by the respective provider's own privacy policy. 54bt recommends that you review the privacy practices of any third-party provider whose services you use through the 54bt platform.

12Changes to This Privacy Policy

54bt reserves the right to update or amend this Privacy Policy at any time to reflect changes in law, regulatory guidance, or our data processing practices. When material changes are made to this Policy, 54bt will notify registered users via email or via a prominent notice on the platform at least seven days before the changes take effect.

The updated Policy will be published on this page with a revised effective date. Your continued use of the 54bt platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We recommend checking this page periodically to stay informed of any changes.

13Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern about how 54bt handles your personal data, please contact the 54bt support team. All privacy-related queries are treated with strict confidentiality and handled by designated personnel.